Privacy Policy

Effective Date: February 7, 2025

IntroductionMaster Roofing Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us via our website, text message, or email.
Information We CollectWe may collect the following types of information:

Personal Information: Name, phone number, email address, mailing address, and any other details you voluntarily provide.
Usage Information: Data about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
Communication Data: Information you provide when contacting us via text message, email, or other communication methods.

3. How We Use Your Information We may use the information we collect to:

Respond to inquiries and provide customer support.
Schedule consultations and appointments.
Send promotional offers, newsletters, and updates (with the option to opt out).
Improve our website, products, and services.
Comply with legal obligations.
SMS Communication Compliance: Ensure compliance with the Telephone Consumer Protection Act (TCPA) and Zoom SMS campaign policies by obtaining proper consent and providing clear opt-out instructions.

4. Information Sharing and Disclosure We do not sell or rent your personal information. However, we may share it with:

Service Providers: Third-party vendors who assist in business operations (e.g., scheduling, marketing, customer support).
Roof Measurement Services: We may share necessary customer information with third-party providers to obtain aerial roof measurements for generating quotes and proposals.
Legal Compliance: If required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of company assets. We do not sell or rent your personal information. However, we may share it with:
Service Providers: Third-party vendors who assist in business operations (e.g., scheduling, marketing, customer support).
Legal Compliance: If required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of company assets.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Data Security We implement appropriate security measures to protect your personal information. However, no transmission over the internet or storage system is 100% secure.

6. Your Choices and Rights

Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or texting “STOP” to opt out of SMS messages.
Consent for SMS Messages: By providing your phone number, you consent to receive SMS messages from us. Message and data rates may apply. You may revoke consent at any time by texting “STOP.”
Access and Correction: You may request access to your personal data or ask us to correct or delete it.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy We may update this policy from time to time. Changes will be posted on our website with the revised effective date.

10. Contact Us For questions or concerns regarding this Privacy Policy, contact us at: Master Roofing Solutions info@masterroofingsolutions.com

Effective Date: January 29, 2025

IntroductionMaster Roofing Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us via our website, text message, or email.
Information We CollectWe may collect the following types of information:

Personal Information:Name, phone number, email address, mailing address, and any other details you voluntarily provide.
Usage Information:Data about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
Communication Data:Information you provide when contacting us via text message, email, or other communication methods.

3. How We Use Your Information We may use the information we collect to:

Respond to inquiries and provide customer support.
Schedule consultations and appointments.
Send promotional offers, newsletters, and updates (with the option to opt out).
Improve our website, products, and services.
Comply with legal obligations.
SMS Communication Compliance:Ensure compliance with the Telephone Consumer Protection Act (TCPA) and Zoom SMS campaign policies by obtaining proper consent and providing clear opt-out instructions.

4. Information Sharing and Disclosure We do not sell or rent your personal information. However, we may share it with:

Service Providers:Third-party vendors who assist in business operations (e.g., scheduling, marketing, customer support).
Roof Measurement Services:We may share necessary customer information with third-party providers to obtain aerial roof measurements for generating quotes and proposals.
Legal Compliance:If required by law or to protect our rights and safety.
Business Transfers:In the event of a merger, acquisition, or sale of company assets. We do not sell or rent your personal information. However, we may share it with:
Service Providers:Third-party vendors who assist in business operations (e.g., scheduling, marketing, customer support).
Legal Compliance:If required by law or to protect our rights and safety.
Business Transfers:In the event of a merger, acquisition, or sale of company assets.

5. Data Security We implement appropriate security measures to protect your personal information. However, no transmission over the internet or storage system is 100% secure.

6. Your Choices and Rights

Opt-Out:You can opt out of marketing communications by following the unsubscribe instructions in our emails or texting “STOP” to opt out of SMS messages.
Consent for SMS Messages:By providing your phone number, you consent to receive SMS messages from us. Message and data rates may apply. You may revoke consent at any time by texting “STOP.”
Access and Correction:You may request access to your personal data or ask us to correct or delete it.

7. Cookies and Tracking Technologies We may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy We may update this policy from time to time. Changes will be posted on our website with the revised effective date.

10. Contact Us For questions or concerns regarding this Privacy Policy, contact us at: Master Roofing Solutions info@masterroofingsolutions.com masterroofingsolutions.com

Privacy Policy

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